Prioritizing Clients’ Needs is Transforming the Practice of Law in Australia

LegalVision CEO Lachlan McKnight said his firm’s commitment to providing exceptional client services through a range of innovative solutions has helped it position itself as a “trailblazer” in the legal profession.

“LegalVision is transforming the practice of law in Australia,” Mr McKnight said.

“We have made great strides in improving access to legal information through our online model, and we now boast over 3,000 articles that tackle the legal and commercial issues businesses face, as well as 40 legal documents in our free content library.”

Mr McKnight noted that LegalVision continues to dedicate resources to streamlining legal processes through technology, saving clients significant time in their day-to-day operations.

This, he said, includes trialling innovations such as machine learning and self-executing smart contracts as ways to improve the firm’s business and commercial legal services even further.

LegalVision also collaborates with its corporate clients to run ‘design jam’ workshops, which aim to fix internal process issues that prevent clients from tackling more strategic projects, according to Mr McKnight.

“LegalVision excels as a professional services provider because we prioritise our clients’ needs at each stage of their journey,” he said.

“This is our point of difference as a firm. Surprisingly few service providers apply their clients’ feedback to meet their expectations.”

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